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Stability in the Chaos: Financial Aid Operations in a Year of Constant Change

July 1st | 11:00am

Gaylord Convention Center  |  Maryland 1-3

Panel Speakers 4
 

Stability in the Chaos: Financial Aid Operations in a Year of Constant Change

Join a panel of higher education Financial Aid Directors for a candid conversation on what stability looks like in today’s environment. As regulations continue to shift, staffing remains tight, software systems evolve, and student expectations rise, aid offices are being asked to deliver accuracy, speed, and service all at once. Panelists will share how they are prioritizing compliance, managing verification workload, navigating technology changes, and supporting institutional innovation such as competency-based education, while still protecting the student experience. Attendees will leave with real world approaches, lessons learned, and strategies they can adapt to their own campus.


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Palelists:

Michelle Hare

Michelle Hare
Director of Financial Aid at Winthrop University

Theresa Eller

Theresa Eiler
Director of Financial Aid at Galen College of Nursing

Zack Rowe

Zack Rowe
Associate Director of Systems and Compliance at Brigham Young University - Idaho

 

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